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# FrontAdmin - How to set up coupons in Front's merchant dashboard?

# How to Set Up Coupons in the Front Merchant Portal?

> **Coupons** are essential tools for attracting new customers and rewarding loyal ones 💎. They help you precisely control marketing costs and improve customer conversion rates. Follow this guide to complete professional-level promotion configurations in just a few minutes.

### I. Quick Login and Access

1. Enter [admin.fronttab.com](https://admin.fronttab.com/#/login) in your browser and log in with your merchant account and password.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_di6kto.png)

2. Navigate to the menu bar: **【Marketing】**, then select **【Coupon Management】**.

3. Click the **【Add Coupon】** button on the page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1co2d5i.png)

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### II. Detailed Coupon Configuration

1. On the "Add Coupon" setup page, please fill in the details according to your marketing needs:

* **Discount Type**: Choose between **"Fixed amount"** (e.g., $5 off) or **"Percentage"** (e.g., 10% OFF).
* **Discount Code**: Set the code customers enter at checkout; you can customize it or use **"Generate random code"**.
* **Discount Value / Discount Rate**: Depending on the selected type, enter the specific dollar amount or the percentage rate.
* **Quantity**: Set the total number of coupons available (e.g., 10,000) to control your marketing budget.
* **Effective Date**: Set the exact start and end date and time. If it is a long-term promotion, check **"Permanently valid"**.
* **Discount Limit**: Choose **"No minimum requirements"** or **"Minimum purchase amount"** (e.g., valid on orders over $X) to protect your margins.
* **Customer Eligibility**: Select your target audience, such as **"All Members"** or **"New Members,"** to tailor the discount to specific groups.
* **Maximum Discount Uses**: Set the maximum number of times an individual customer can use the coupon; leave blank for unlimited uses.
* **This discount can be combined with (Redeem Points)**: Decide if customers can use this coupon while simultaneously redeeming points. Checking the box allows combination; unchecking it prohibits it.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1qfmzp8.png)

2. Once all information is filled in, click **【Save】**. Return to the coupon list and ensure the status is **【Active】** for the promotion to take effect.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_3fy8er.png)

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### III. Coupon List Management

On the list page, you can track the performance of your campaigns at any time:

1. **Status Tracking**: The system displays real-time status, such as **"Active"** or **"Scheduled"**.
2. **Usage Statistics**: The list shows **"Used/Total"** data (e.g., 0/1000), giving you a direct view of the campaign's popularity.
3. **Management Actions**: You can **view, edit (for inactive coupons), or delete** campaigns as needed.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1nldaxm.png)

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### IV. Important Notes

To ensure your campaign runs smoothly, please keep these rules in mind:

1. **Modification Restrictions**: Once a coupon reaches its "Start Date," the details **cannot be modified**. Please double-check settings before they go live or delete and recreate if a correction is needed.
2. **Stacking Rules**: Only **one coupon** can be used per order at checkout to control promotion costs.
3. **Automatic Exposure**: Once set up, **Online Order** pages may automatically display promotional windows to guide customers to use the coupons, reducing the need for manual advertising.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_nbj769.png)

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### V. Coupon Display Effects

1. **Front Station**: 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1ldfxzs.png)

2. **Front Kiosk**: 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1v5l8sv.png)

3. **Online Order**: 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1v22fzr.png)