> ## Knowledge Base Index
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> Use this file to discover available pages before exploring further.
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# FrontAdmin - How to set upsell?

# How to Set Upsell Recommendations in the Front Merchant Portal?

> The **Upsell Recommendations** feature is designed to help you increase the average order value of your store. You can independently choose to recommend high-margin items, drinks, sides, or desserts to quickly optimize your profit structure and accurately meet customer needs.

**Follow the steps below:**

### I. Quick Login and Access

1. Enter [**admin.fronttab.com**](https://admin.fronttab.com/#/login) in your browser and log in with your merchant account and password.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_xkbqe8.png)

2. Navigate to the menu bar: **【Marketing】** ➔ **【Upsell Recommendations】**.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_b34avk.png)

3. At the top of the configuration page, toggle the status to **【Enable Upsell】**, select your preferred recommendation mode, and save to activate the feature.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_lzhws7.png)

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### II. Flexible Display Settings

You can choose one of the following modes or use them in combination based on your restaurant's style (checking the option under the corresponding channel activates it):

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_m6k3uf.png)

* **Full-Screen Recommendation (Show upsell pop-up before checkout)**:
* **Effect**: A high-quality full-screen pop-up will appear when the customer is ready to check out.
* **Features**: Strongest visual impact; ideal for promoting high-profit signature snacks or specialty drinks.


* **Embedded Recommendation (Embed upsell module on the checkout page)**:
* **Effect**: Recommended items are displayed as a horizontal list at the bottom of the checkout page.
* **Features**: Provides a smoother shopping experience; ideal for standard side dishes like fries or dipping sauces.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_x0hiv.png)

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### III. Select Recommendation Mode & Configure Items

* **Smart Mode:** No manual selection required. The system automatically recommends top-selling items based on your store's sales data from the last 30 days. Select this mode and click **【Save and publish】** to finish.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_oe5t8t.png)

* **Customized Mode :** Allows merchants to set specific rules. For example, if a customer selects item A, B, or C, the system automatically recommends item D for precise targeting.


* **Manual Selection**: Under the **Customize** mode, you can manually select items by clicking **【+ Add another】** to choose products for the recommendation slots (fast-prep, high-margin items are recommended).

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_jowzh7.png)

* **Quick Add**: Customers can click the **"+"** button next to the recommended item to add it to their cart directly without returning to the menu.

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### IV. Upsell Display Effects

1. **Online Order:** 

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1eozuvj.png)

2. **Front Kiosk:**

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_f1g6qa.png)

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### V. Important Notes 

To ensure the best customer experience, please keep the following rules in mind:

* The Upsell Recommendation feature is applicable to both **Online Order** and **Front Kiosk** platforms.
* To avoid bothering customers, the full-screen Upsell pop-up only appears once per order.
* The recommendation feature only triggers when specific order conditions or amount requirements are met.