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# FrontStation - How to split order?

# How to split order on Front Station ? 

> You can split order to meet customers' ordering needs，optimize customer experience，and improve your operational efficiency.

**The specific steps are as follow :**

1. After you [Send] item in the order shopping cart of **Front Station**，you can split the order by clicking the [Split] button on the page.

2. You can split order by [Split By Dish] or [Split By Amount].

3. Among them，[Split By Dish] supports split item or even split，and [Split By Amount] is an evenly distributed mode of splitting orders.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_19yewok.png)

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4. About **Split By item** Operation ✔：

**① How to move item:**

Move item: Select item (support single selection or multiple selection) -> Click other orders (Move to this suborder) -> Complete the move

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_157pga5.png)

**② How to add a suborder:**

Add a suborder: Click the reserved position after the last suborder (Add a new suborder) -> Adding a sub-order is complete

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1vn5u4t.png)

**③ How to split item:**

Split item: Select the item -> Click [· · ·] -> Select [Split item] -> Select the sub-order to split -> Complete the split

* When splitting a item，the split item window allows you to quickly add a sub-order.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1q6p28t.png)

**④ How to even split:**

Even Split: Select the item -> Click [· · ·] -> Select [Even Split] -> Confirm -> Complete the split

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_vymc2x.png)

**⑤ How to merge orders:**

You can use the [Merge Orders] button on the upper right side of the order splitting page to process the sub-orders you want to merge.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_19cpxg5.png)

**⑥ How to print unpaid orders:**

You can respond through the [Print Unpaid Orders] button on the upper right side of the split order page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1cz00cs.png)

**⑦ How to cancel the split order:**

There is a [Cancel Split] button on the upper right side of the split order page to support you to cancel the split order; or [Cancel Split] on the order shopping cart page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_u2m59a.png)

**⑧ Order list [Edit] (Operation):**

Entrance to the split order page: For split orders，you can enter the split order page from the order list.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_6yl12j.png)

**⑨ How to void a sub-order:**

* After splitting the order，enter the sub-order ordering page，and you can directly [Void Payment] the sub-order.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1lxuyng.png)

* Or you can go to the [Void / Refund] entry on the sub-order details page of the corresponding order under [Order List].

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1g9ynkd.png)

**⑩ How to add/reduce itemes/send/return itemes to a sub-order:**

You need to click [Edit] on the sub-order page or order details page to directly enter the sub-order order page for processing.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_os3j6c.png)

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5. About **Split by Amount** Operation ✔:

**① How to switch to [Split by Amount] mode:**

You need to switch by clicking the title above the split page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1bf3bfl.png)

**② Set the amortization quantity:**

You need to set the amortization quantity by adding or subtracting on the right side of the split page.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_1t73951.png)

**③ Reset:**

The default will be reset to 2 equal-split orders，and the unsettled order allocation will be cleared after the reset.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_28by7z.png)

**④ How to fix the amount and then split:**

You need to turn on the [Support fixed amount] button at the bottom left of the split order page，and then after setting the fixed amount，support [Percentage] or [Specified amount] mode processing，and the rest will be equalized.

![](https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/image_r0kzkn.png)