How to Set Buy One Get One Free (BOGO) in the Front Merchant Portal?

🚀 The BOGO (Buy One Get One Free) feature is designed to help you effectively boost sales for specific items and quickly attract customers to place orders—making it a key "revenue secret" for your store.

Follow the steps below:

I. Quick Login and Access

1. Enter admin.fronttab.com into your browser and log in using your merchant account and password.

2. Navigate to the menu bar: 【Marketing】 ➔ 【Buy One Get One Free】.

3. On the settings page, click the 【Create BOGO】 button to begin.

II. Configuration Details

1. Basic Configuration

• Toggle 【Enable BOGO】: Ensure the switch is turned on so the promotion is "Active."
• Promotion Naming: Fill in the Promotion Name-English and Promotion Name-Chinese (e.g., "Tuesday Burger Fest") to help you distinguish between different promotional plans in the backend.

2. Set Promotion Rules

• Select Items: Click 【Select】 to choose the specific item you wish to promote from your menu. Currently, the system supports "Buy A, Get A Free" (identical items). The option "The purchased item and the free item must be identical" is locked by default.
• Set Gift Limit: You can define a "Limit of free items per identical purchased item."
• Example: If set to 5, a customer buying 10 items will still only receive 5 for free; the remaining items will be charged at the original price to protect your profit margins.

3. Period and Time Management

• Days Of Week: Select specific days (e.g., weekdays only).
• Validity: Set specific Dates Available (start and end dates) or check the Long Term box.
• Time Period: Set specific times for the promotion to be active, such as "Lunch Specials" or "Dinner Specials" (e.g., 11:00 AM - 02:00 PM).

4. Save and Go Live

• Click 【Save】. Your promotional items will immediately sync to the "Rewards & Deals" section at the top of the online ordering interface.
• Note: The BOGO feature is only applicable to the Online Order channel.

III. Online Order Display Effect

💡 Important Notes

• To avoid material loss from accidental orders or "no-shows" for unpaid orders, the BOGO feature only supports online credit card payments. Please ensure your online payment system is active before enabling this feature.
• The system only waives the cost of the base item. If the item includes paid Modifiers (add-ons/sides), the system will still charge for those modifiers to ensure your additional costs are covered.

Updated on: 29/01/2026