Front Station
FrontStation - How to send orders to the kitchen (Dine In, Pick Up, Walk In, Delivery)?
How to send orders to the kitchen on Front Station (Dine In, Pick Up, Walk In, Delivery)? The steps are as follows: 🍴 Send Orders On the Menu page, select the Order Type from the right-hand menu bar. Then, enter the customer's phone number, name, packaging fee, and any notes (fill in if applicable; otherwise, you may skip these fields). After confirming, you will enter the cart page. Select items from the menu on the right to add them to the cart, then proceed to placeFew readersFrontStation - How to modify order types name?
How to modify order types name? Regarding modifying the name of 【Order Type】,you can modify it on Front Station,or modify it through the corresponding path of the admin.fronttab.com management backend. The specific steps are as follow: Modify on Front Station: You need to navigate to the order type setting ⚙️ button in the upper right corner of the 【Menu】 table page,and then select the type to edit. You can edit the English name/Chinese name. ?
How to Apply Modifiers on Front Station? (Right Menu Version) 💡 To meet customers' personalized dietary needs (such as custom flavors, allergen annotations, etc.), you can configure standardized modifier options for your dishes. This not only reduces the communication cost of manual notes but also guides and recommends paid add-ons through pop-ups, effectively boosting average order value and ensuring precise food preparation and inventory deduction in the kitchen. ${color}[#e70404](**DetaFew readersFrontStation - How to set Table Map?
How to set Table Map on FrontStation? " Table Map " enables visual table management. Your staff can check the status of each table at a glance ( such as Not In Use, Assigned, Ordered, and Paid ) so that they can provide services to customers in a timely manner, thereby improving your customer satisfaction. Tips: If you have not set the [Table Map] by default, the [Menu] homepage will be displayed as shown below:  on Front Station ? To set a item clearance/adjust the inventory quantity,there are currently two ways to do this : ① Press and hold the item under the menu on the right side of the order cart. A clearance window will pop up,allowing you to directly set the item or item size clearance,or adjust the item's inventory quantity,including clearing out and canceling clearance.  (usually on the same day) Does not involve the actualFew readersFrontStation - How to set Pay First?
How to set Pay First on FrontStation ? First,you need to configure the corresponding "Pay First" matching relationship with a specific Order Type in the [admin.fronttab.com] admin backend. After you configure the "Pay First" function,the kitchen will start processing the order only after the customer completes the payment. Steps are as follow: You need to open a browser,enter the URL admin.fronttab.com,and then "Sign in". ? The specific steps are as follow: Regarding the Dine In order merge table function,you can process orders more quickly for customer group building or multi-person multi-table dinner. You can operate tables with the status of ordered/send,unpaid,and not split. If you have set Delay for the table,it also supports merginFew readersFrontStation - How to change the price of item?
How to change the price of item on FrontStation ? The steps are as follow: The price change function supports adjusting the price of item when item is selected in the shopping cart,and adjusting the price of item according to your store marketing strategy. If you want to restore the original price of item,select the item in the shopping cart,and adjust it again through the price chanFew readersFrontStation - How to distinguish the functions of desktop icons?
How to distinguish the corresponding functions of the small icons of desktop on Front Station? The specific instructions are as follow: The small icons for the current tables are displayed in the upper left corner of the table,including the 【Split Order】 icon and the 【Printed and Waiting for Payment】 icon for manually printed order receipts. If the 【Split Order】 icon appears,it means that there is a split order on this table,please be aware of it If the 【Printed and Waiting for PayFew readersFrontStation - How to record/edit Employee R.Tips?
📖 How to use "Employee R.Tips" to manage employee tip income? If cash tips are not recorded, payroll calculation becomes messy. This feature helps you record cash tips into the system, or correct wrongly allocated tips. Once recorded, the data automatically syncs to backend reports, so calculating wages is no longer a headache. 1. When to use this feature? Receiving Cash Tips: A guest gave a waiter a cash tip, and you need to put it on record for unified payroll calculaFew readersFrontStation - How to configure employee break time?
How to configure employee break time? 💡 Helps you translate complex labor law requirements into automated system records, accurately control employee working hours and labor costs, and protect the restaurant from legal risks due to non-compliant break durations. I. How to Create and Enable Break Rules? You must create and enable break rules in the Front's merchant dashboard (Admin.fronttab.com) before employees can clock out for breaks on the POS terminal.  on Front Station ? 🥡 If your customer needs to take some items away during a dine-in meal, you can mark the items to be packaged as "TO GO", which can then be printed from the Packer Printer. The specific steps are as follow: I. How to Mark ✔ You need to perform the operation on the ordering cart interface: Select Item: In thFew readersFrontStation - How to use cash out?
How to use the cash out function? 💰 Accurately record temporary, non-sales-related cash outflows occurring at the store (such as incidental purchases, paying tips, etc.) to help ensure transparency of the cash flow (House Cash) at the POS terminal and financial accuracy. Steps are as follow: I. How to Use on the POS Terminal Path: [Front Station APP] → [More] → [Cash Out]  of the menu and categories on the ordering interface. This allows you to adapt the layout to different store workflow habits and hardware screen sizes, ultimately boosting your ordering efficiency. The steps are as follow: 1. Navigation Path Navigate to 【Front Station】 ➔ 【More】 ➔ 【Business Model Settings】 ➔ 【Menu Display Position】. . You can access and update the corresponding data in real time anytime and anywhere,and manage it easily. This article will introduce you how to adjust the price of items or batch process the price change under [Items] in the [Menu Management] module of Front Manager. How to change the price ofFew readersFrontManager - How to sold out the items ?
How to sold out the items on Front Manager? Details are as follow: Through Menu Management,you can adjust the price of items or modifiers or sold out ( inventory management ). You can access and update the corresponding data anytime and anywhere,and manage them easily. This article introduces how to sold out items or batch sold out ( modify inventory quantity ) under [Items] in the [Menu Management] module of Front Manager. How to sold out a single item: You need to locateFew readersFrontManager - How to view Sales Report?
How to view Sales Report ? **The steps are as follow: ** After you log in to the Front App,enter the Sales Report under the Report module,which allows you to easily control and review the store's operating data. It covers the following comprehensive overview data : Sales Overview Order Report Order Type Payment Method Credit Card Type Card Device Report Cash Report Gift Card Unfinished Orders *SuppoFew readersFrontManager - How to use Home?
How to use Home to view key sales data and perform quick management ? Through the Home page,you can not only view key data of sales reports such as 【Gross Sales ($)】,【Net Sales ($)】 and other receivables of the day,but also quickly browse the business situation. In addition,the Home page integrates multiple core functions,such as 【Report】,【Employee Management】,【Attendance】,【Menu Management】,and 【Restaurant Settings】,to help you use it quickly and efficiently. 【Report】: Provides comprehenFew readersFrontManager - How to use restaurant settings to manage online orders settings?
How to use restaurant settings to manage online orders settings ? Details are as follow: You can use Restaurant Settings under Front Manager at any time to adjust the configuration of online ordering business to meet your operating model and get started easily. Online Order Settings are supported here,including the following functions: Online Ordering Switch Setting Online Operating State Online Business Hour Support Business Estimated Pickup Time Order Acceptance MFew readersFrontManager - How to view attendance report ?
How to view attendance report ? Through the attendance report ( Attendance),you can view the corresponding attendance records of employees,and it also supports the immediate addition of clock in/clock out records based on the actual situation,allowing you to locate more specific attendance details and fully understand the situation of employees. Details are as followFew readersFrontManager - How to view Item Sales Report ?
How to view the Item Sales report ? Details are as follow: Through the Item Sales report,you can intuitively understand the sales of various dishes and understand the customer preferences in your store. Support you to make decisions and analyze data to better optimize the menu. How to view the report: You need to open the Front Manager APP - 【Report】- 【Item Sales】,enter to view the total sales and total sales volume of your store's dishes,which includes dishes and flavors. ![Item SaFew readersFrontManager - How to sold out Modifier ?
How to sold out Modifier on Front Manager ? Details are as follow: Through Menu Management,you can adjust the price of items or Modifiers or sold them out (inventory management). You can access and update the corresponding data anytime and anywhere,and manage them easily. This article introduces how to sold out or batch sold out Modifiers under [Modifier] in the [Menu Management] module of Front Manager. How to sold out a single Modifier: You need to locate the Modifier thatFew readersFrontManager - How to view Voided Items Report?
How to view the Voided Items Report ? Details are as follow: Through the Voided Items Report,you can intuitively view the total price of all deleted items and modifiers (including deleted orders),and mark the specific order time,order type,operating staff and other information. Data range: Only orders that have been voided through Front Station are displayed,including Online Order orders that have been voided in Front Station. Data statistics: 【Total Value Voided】:Includes theFew readersFrontManager - How to switch stores to view data?
How to switch stores to view sales data ? The steps are as follow: After you log in to the Front APP,you can click the three-bar symbol in the upper left corner of the page to expand the menu and you will see "Store List". Click it to display all store information under your account. Once you select a store,you can switch to the corresponding store to view overall sales dFew readersFrontManager - How to to change the price of Modifier?
How to change the price of Modifier on Front Manager? Details are as follow: Through Menu Management,you can adjust the price or sold out (inventory management) of Items or Modifiers. You can access and update the corresponding data in real time anytime and anywhere,and manage it easily. This article introduces how to adjust the price (Adjust Price) or batch process the price change of Modifiers under [Modifier] in the [Menu Management] module of Front Manager. How to change tFew readersFront - How to download Front Manager APP? (IOS)
Instructions on how to download Front Manager App thru IOS Apple App StoreFew readersFront - How to download Front Manager APP? (Android)
How to download Front's APP ?(Android download method) We recommend you to use Front APP,which can view the sales dynamic data and online management of its stores anytime and anywhere,and supports you to check by different dimensions and channels,understand the sales performance under different dimensions,and provide you with comprehensive data analysis. **Download sSome readersFrontManager - How to Log in?
How to Log in to my store account? The steps are as follow: You can use your account password or SMS verification code to log in to the APP on the Log in page. Tips: choose to remember your password so that you don't have to enter your account password again the next time you log in to the APP. 
FrontEats - How can customers use loyalty points online during checkout?
#How do customers use loyalty points when ordering food online? Here's a simple guide: Log in to the online ordering link to start selecting dishes. Choose your favorite dishes and add to cart. Proceed to the Checkout page. ![CFew readersFrontEats - How to view online orders in-store?
How to view online orders in Fronttab? Upon opening the tablet's homepage, you'll immediately see a clear overview of orders. To view more detailed order information, follow these steps: On the left-hand navigation bar of the page, locate and click on the "Order" option.Few readersFrontEats - How to process a refund for an online order on Fronttab?
Steps: Navigate to the order details page and locate the order you wish to refund, then click on the order to view its details. On the order details page, click on the "Refund" option. Confirm the refund amount, reason for the refund, and refund method. ![Refund Amount, Refund Reason, Refund MethFew readersFrontEats - How to set up loyalty points?
How to set up loyalty points in Front's merchant dashboard? Follow these steps: Open a browser and enter admin.fronttab.com, then Sign in. Navigate to the Customer option, then select Loyalty Rule Settings. On the Loyalty Rule Setting pagFew readersFrontEats - How to reprint online orders?
How to reprint online orders to the corresponding printer in Fronttab? Follow these steps: On the order details page, locate the order you wish to reprint and click on the order to view its details. Next, on the order details page, click on the "Print" option. In the pop-up dialog box, purpFew readersFrontEats - How to send marketing MMS?
How to Send Marketing MMS (MMS Marketing)? 🚀 Enhance visual appeal and brand image through multimedia messaging (MMS) that combines images and text, boosting the effectiveness of your marketing campaigns. Specific steps: I. Feature Entry Please log in to the Front's merchant dashboard: Admin.fronttab.com Navigate to [Marketing] → [MMS Marketing] → [Send MMS]  ? 🚀 The SMS Marketing function allows you to precisely send promotional or event information to your customers, strengthening refined operations and user marketing, and boosting customer visits/ordering rates. Specific steps: I. Feature Entry Please log in to the Front's merchant dashboard: Admin.fronttab.com Navigate to [Marketing] → [SMS Marketing] → [Bulk SMS Sending] ?
How to add payment device on Front Kiosk(PAX s300)? Tips: You need to confirm that the payment device used is PAX s300,and the connection method must be [E Comm :TCP/IP]. All Front devices such as POS,KIOSK,PAX,printer,etc. Need to be in the same network segment. The device used is Sunmi K2 or Mini,and Front Kiosk is bound to the IP address of Front Station. Steps are as follow: First,you need to open the Front Kiosk homepage,then click the upper leftFew readersFrontKiosk - How to set visitor info required?
How to set visitor info required ? Steps are as follow : You need to click the upper left corner of the APP homepage 【5】 times to enter the 【Setting】 page,and then navigate to the 【Visitor Info Required】 configuration item. You can check the name & phone number,check and confirm,that is,the corresponding information must be filled in the tourist order information page. ${color}[#d12310](Or if neither is checked,the mandatory information page for tourists will notFew readersFrontKiosk - How to set order locator?
How to set kiosk order locator ? The specific steps are as follow: You need to click the upper left corner of the APP 【5】 times and enter 【Setting】-【Order Locator】 to process. You can set different order types to display the order locator input box or not. When you check it,it will be displayed,and if you don’t check it,it will not be displayed. Note : You need to manually enter the number on the order locator. The current order locator input box is limited to 10 numbers. and use 【Order Note】to turn on or off order note. After you turn on the【Order Note】button,the【Order Note】on the order checkout page will be displayed. After you turn off the【Order Note】button,the【Order Note】onFew readers
Reservation
Fronttab - How to add a new reservation?
Here are the steps to add a new reservation: On the Reservation Page, click on +Add to add a new reservation. In the pop-up window, select the Dining Date, Time, Number of Guests, fill in the **Customer's Name **and Phone Number, then click Create Now.  How to Modify Item Prices? (Quickly adjusting unit prices for promotions or cost chFew readersFrontAdmin - How to set upsell?
How to Set Upsell Recommendations in the Front Merchant Portal? The Upsell Recommendations feature is designed to help you increase the average order value of your store. You can independently choose to recommend high-margin items, drinks, sides, or desserts to quickly optimize your profit structure and accurately meet customer needs. Follow the steps below: I. Quick Login and Access Enter admin.fronttab.com in your browser and logFew readersFrontAdmin - How to set spend x get a free item?
How to set "Spend X to Get a Free Item" in the Merchant Portal? 🚀 Spend X to Get a Free Item: Using an intuitive progress bar incentive, this feature guides customers to add more items to their order to unlock a reward. This not only boosts your average order value but also significantly enhances customer satisfaction. Smart Upsell: The cart displays a real-time prompt like "Spend $X more to unlock a gift," using psychological cues to encourage spending. **Multi-Tier IncentFew readersFrontAdmin - How to set BOGO?
How to Set Buy One Get One Free (BOGO) in the Front Merchant Portal? 🚀 The BOGO (Buy One Get One Free) feature is designed to help you effectively boost sales for specific items and quickly attract customers to place orders—making it a key "revenue secret" for your store. Follow the steps below: I. Quick Login and Access Enter admin.fronttab.com into your browser and log in using your merchant account and password.  **How to View/Edit AtFew readersFrontAdmin - How to set happy hour promotion?
🍷 How to run "happy hour" marketing promotion? ||| Do you want to boost customer traffic during off-peak hours or run a promotion during the holidays? ✨ ||| With the "Happy Hour" marketing feature, you can flexibly set up limited-time discounts. The system executes them automatically, so your staff does not need to manually adjust prices. ||| Supports setup for Front Station (POS), Kiosk (Self-ordering), and Online Order channels together, or you can select specific chanFew readers
