How to split order on Front Station ?

You can split order to meet customers' ordering needs，optimize customer experience，and improve your operational efficiency.

The specific steps are as follow :

1. After you [Send] item in the order shopping cart of Front Station，you can split the order by clicking the [Split] button on the page.

2. You can split order by [Split By Dish] or [Split By Amount].

3. Among them，[Split By Dish] supports split item or even split，and [Split By Amount] is an evenly distributed mode of splitting orders.

4. About Split By item Operation ✔：

① How to move item:

Move item: Select item (support single selection or multiple selection) -> Click other orders (Move to this suborder) -> Complete the move

② How to add a suborder:

Add a suborder: Click the reserved position after the last suborder (Add a new suborder) -> Adding a sub-order is complete

③ How to split item:

Split item: Select the item -> Click [· · ·] -> Select [Split item] -> Select the sub-order to split -> Complete the split

• When splitting a item，the split item window allows you to quickly add a sub-order.

④ How to even split:

Even Split: Select the item -> Click [· · ·] -> Select [Even Split] -> Confirm -> Complete the split

⑤ How to merge orders:

You can use the [Merge Orders] button on the upper right side of the order splitting page to process the sub-orders you want to merge.

⑥ How to print unpaid orders:

You can respond through the [Print Unpaid Orders] button on the upper right side of the split order page.

⑦ How to cancel the split order:

There is a [Cancel Split] button on the upper right side of the split order page to support you to cancel the split order; or [Cancel Split] on the order shopping cart page.

⑧ Order list [Edit] (Operation):

Entrance to the split order page: For split orders，you can enter the split order page from the order list.

⑨ How to void a sub-order:

• After splitting the order，enter the sub-order ordering page，and you can directly [Void Payment] the sub-order.

• Or you can go to the [Void / Refund] entry on the sub-order details page of the corresponding order under [Order List].

⑩ How to add/reduce itemes/send/return itemes to a sub-order:

You need to click [Edit] on the sub-order page or order details page to directly enter the sub-order order page for processing.

5. About Split by Amount Operation ✔:

① How to switch to [Split by Amount] mode:

You need to switch by clicking the title above the split page.

② Set the amortization quantity:

You need to set the amortization quantity by adding or subtracting on the right side of the split page.

③ Reset:

The default will be reset to 2 equal-split orders，and the unsettled order allocation will be cleared after the reset.

④ How to fix the amount and then split:

You need to turn on the [Support fixed amount] button at the bottom left of the split order page，and then after setting the fixed amount，support [Percentage] or [Specified amount] mode processing，and the rest will be equalized.

Updated on: 24/07/2025