What is Funding

Funding is the total payment the merchant received in the bank account after the terminal/POS is batched.

Expected Funding Date

After the merchant batch out, the settlement process time varies depend on the business types and batch time, for most cases:

_Times below shows in EST Time _

• Restaurant：

Batches submitted before 10:00 PM, the funding will be settled on next day; batches submitted after 10:00 PM, the funding will be settled two days from the submission day.

• Massage：

Batches submitted before 8:00 PM, the funding will be settled on next day; batches submitted after 8:00 PM, the funding will be settled two days from the submission day.

Please note:

1. High risk account may have longer process time that delays the funding settlement for an extra day.
2. To allow the data time to process, submit the Batch 15-30 minutes prior to cutoff.

Missing Deposits

If the merchant has not yet received the funding after the estimate time above, please refer to the possibilities listed below:

1. Batches are not settled successfully.

2. System shutdown and delay the settlement process.

3. Funding settlement delayed due to Federal Holidays, banks are not open on holidays. (Federal Holidays Calendar)

4. If the last day of the month is on Sunday, funding will be delay for a day.

5. Friday and Saturday's batches will be funded on Monday.

6. Batches on Sunday will be funded on Monday or Tuesday, depending on the batch time.

7. High risk (high ticket volume) transactions might cause the batch to be held for review, the reserved amount will be funded after release.

Updated on: 25/10/2023