Front Station

• FrontStation - How to add special request?

  How to add special requirements for dishes on Front Station ?Few readers

• FrontStation - How to Transfer Orders?

  How to operate table transfer on Front Station? The specific steps are as follow： Use the 【Transfer Orders】 button on the 【Menu】 table page to quickly transfer tables. The table to be transferred needs to be an empty table. Example：The table order on Table 8 is transferred to the table on Table 12.Few readers

• FrontStation - How to operate tax exempt for items?

  How to operate the tax exempt function on FrontStation? Steps are as follow: Tips：You can modify the tax exempt before or after placing an order. If you make a mistake after placing an order， you can re-open the configuration to modify the EXEMPT or RESET . Tax exempt：You need to enter the order shopping cart， go to the · · · - Tax Exempt page， enter the tax exempt number， and click EXEMPT to operate the tax exempt function. EXEMPT (https://storage.crisp.chat/users/heFew readers

• FrontStation - How to recharge gift card ?

  How to recharge a gift card for a customer who already has a card number on Front Station? Details are as follow： You can use the More - Gift Card module on Front Station to support Check Balance by entering the gift card number and Add Balance . There is a recharge entry on the page. Please see the following example for details. Check balance Enter card number to check (https://storage.crFew readers

• FrontStation - How to distinguish the table status?

  How to distinguish table status on Front Station ? When you use the table map of Front Station，there will be different table colors to distinguish different table status，to help you quickly understand the current table status. Specific instructions are as follow： System background color Tables represent 【Not In Use】status Yellow Tables represent 【Assigned】status Orange Tables represent 【Ordered】 status White-gray Tables represent 【Paid】status Rose-red TableFew readers

• FrontStation - How to use coupon during checkout?

  How to use coupon on the checkout page of FrontStation ? Steps are as follow: Currently， only registered members can enjoy coupon discounts. You can use the marketing function of coupons to encourage customers to become loyal store members from tourists and attract customers to consume. You first need to go to the management backend to configure your store coupons. For how to configure the corresponding coupon strategy， please refer to the steps in this article:Few readers

• FrontStation - How to set the Screensaver Mode?

  How to set Screensaver Mode on Front Station ? Steps are as follow: You need to go to Settings - Business Model Settings - Screensaver Mode ，turn on the Screensaver Mode button，and it supports you to set the time to enter the screensaver mode. Turn it on to successfully set the screensaver mode. Screensaver Mode After you enter the Screensaver Mode，you need to verify the correct PIN codFew readers

• Front Station - How to void items？

  How to void items on Front Station ? Steps are as follow: If your guests have the need to void items after communication，you can void part of the itemes in an order，void a single item，or void several itemes if there are multiple itemes. Please note that the 【Void Item】 function can only be operated after 【Send】. You can click 【· · ·】-【Void Item】under the shopping cart to void the item. (https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/void-item8Few readers

• FrontStation - How to set Tip Suggestion?

  How to set Tip Suggestion on FrontStation ? If you want to set tip suggestion by percentage %， please navigate to the following steps ① - ④ to view. If you want to set tip suggestion by fixed amount $， please navigate to the following steps ① ② ③ ⑤ to view. How to adjust the display order of tip suggestion or only want to display some of tip suggestion， please navigate to the following steps ⑥ - ⑦ to view. How to set tip suggestion calculation method， please navigate to the followFew readers

• FrontStation - How to reprint card signature receipt?

  How to reprint card signature receipt on FrontStation ? The steps are as follow: First go to the order details page，find the card payment order for which you need to reprint the card signature receipt，and click the order to pop up the order details page. Then slide the page to the bottom. You can see a small printer icon on the right side of the Card row. Click the icon to reprint the card signature receipt. Reprint (https://storage.crisp.chat/users/helpdesk/website/753924c24Few readers

• FrontStation - How to modify order types name?

  How to modify order types name? Regarding modifying the name of 【Order Type】，you can modify it on Front Station，or modify it through the corresponding path of the admin.fronttab.com management backend. The specific steps are as follow： Modify on Front Station： You need to navigate to the order type setting ⚙️ button in the upper right corner of the 【Menu】 table page，and then select the type to edit. You can edit the English name/Chinese name. Front Station (https://storage.cFew readers

• FrontStation - How to set item discount?

  How to set item discount on FrontStation ? Steps are as follow: You need to select a dish for which you want to set a discount on the order shopping cart page，and then go to · · · - Item Discount on the left side of the page to set it. Order Shopping Cart After click Item Discount ，the corresponding discount setting page will appear. Item Discount (https://storage.crisp.chat/users/helpdeFew readers

• FrontStation - How to operate Dine In order?

  How to operate Dine In order on Front Station? Steps are as follow: Order for Dine In: You need to select a table in the corresponding area，click on the table to arrange the order immediately，enter the order shopping cart order page，click on the dishes on the right menu to add to the shopping cart for ordering. Add dishes for Dine In: If the customer needs to add dishes after pFew readers

• FrontStation - How to Merge Orders?

  How to merge orders on Front Station（Dine In merge table）? The specific steps are as follow： Regarding the Dine In order merge table function，you can process orders more quickly for customer group building or multi-person multi-table dinner. Merge order You can operate tables with the status of ordered/send，unpaid，and not split. If you have set Delay for the table，it also supports merginFew readers

• FrontStation - How to add/edit dine in tables?

  How to add/edit dine in table on Front Station ? The specific steps are as follow： Add table : You need to enter the system's 【More】-【Table Management】，select the table area on the page and 【Add】the corresponding table. After clicking 【Add】，you need to fill in the table name，number of guests，table notes，and then click 【Confirm】 to take effect. (https://storage.crisp.chat/users/helpdesk/Few readers

• FrontStation - How to view gift card list ?

  How to view gift card list ? Details are as follow： You need to navigate to Marketing - Gift Card in the admin backend of admin.fronttab.com to view specific information about the gift card，including balance details，recharge history and usage history. Recharge history support you to query Recharge Date，Amount，Bonus，Balance，Payment Method，Location，Order Number. And Usage history support you to query Usage Date，Amount，Balance，Location，corresponding Order Number and support jump tFew readers

• FrontStation - How to change the price of item?

  How to change the price of item on FrontStation ? The steps are as follow: The price change function supports adjusting the price of item when item is selected in the shopping cart，and adjusting the price of item according to your store marketing strategy. Change price If you want to restore the original price of item，select the item in the shopping cart，and adjust it again through the price chanFew readers

• FrontStation - How to set Table Map?

  How to set Table Map on FrontStation? " Table Map " enables visual table management. Your staff can check the status of each table at a glance ( such as Not In Use， Assigned， Ordered， and Paid ) so that they can provide services to customers in a timely manner， thereby improving your customer satisfaction. Tips: If you have not set the Table Map by default， the Menu homepage will be displayed as shown below: Default Table (https://storage.crisp.chat/users/helpdesk/website/75Few readers

• FrontStation - How to use membership points?

  How to use the member points function on Front Station ? The steps are as follow： Tips：You can establish an incentive mechanism through the marketing function of member login and point use， increase customer purchase frequency and stimulate customer loyalty， and promote your sales growth. If your POS computer includes a secondary screen，you can also set the 【Customer Display Login】function；if it does not include a secondary screen，you can use the main screen to operate. YouFew readers

• FrontStation - How to set Pay First?

  How to set Pay First on FrontStation ? First，you need to configure the corresponding "Pay First" matching relationship with a specific Order Type in the admin.fronttab.com admin backend. After you configure the "Pay First" function，the kitchen will start processing the order only after the customer completes the payment. Steps are as follow: You need to open a browser，enter the URL admin.fronttab.com，and then "Sign in". Sign in (https://storage.crisp.chat/users/helpdesk/webFew readers

• FrontStation - How do employees Clock In/Out?

  How do employees Clock In/Out on FrontStation ? The steps are as follow: First， you need to click on the avatar to enter the system's user login page. After entering the page，enter the employee PIN code to Clock in or Clock out. If you want to view specific employee attendance data，please download the Front Manager APP for attendance management. In addition， Organization - Attendance under the admin.fronttab.com path also supports you to manage the attendance information of sFew readers

• FrontStation - How to create Gift Card ?

  How to create Gift Card on Front Station? You can increase sales for your store by establishing a gift card mechanism. Purchasing gift cards can not only attract new customers，but also promote repeat customers and improve your customer experience. Gift Card Specific steps： You need to go to More - Gift Card module on Front Station to New Gift Card . When creating a new gift card，you wiFew readers

• FrontStation - How to batch after business hours?

  How to Batch on FrontStation ? The steps are as follow: You need to enter the Orders module of the system，then click the POS button on the page and enter the PIN code for identity verification，then switch to the CreditCard card order module page. Orders On the CreditCard page，confirm to batch after closing，then you can click the Batch button on the page and confirm. On the BFew readers

• FrontStation - How to Refund/Void order?

  How to Refund/Void order on FrontStation? On FrontStation， there are currently two refund methods supported，Void of order or Refund of order. You can decide the refund method based on the actual nature of the refund order. The difference between Void and Refund: Void: Only supports the entire card order to cancel the payment Applicable to credit card and debit card transactions Must be completed before the transaction settlement (Batch) (usually on the same day) DoFew readers

• FrontStation - How to add modify?

  How to add modify on FrontStation? For dishes with Modify configured under the menu，the corresponding window has a Mod interface display，and the current Mod and special request windows are merged in columns. You can add modify while add special request to meet the needs of your guests. There are currently four situations for add modifier: The first is that the corresponding Modifier Group on admin.fronttab.com (Admin Backend) has configured (Must select when ordering)，then the Mod wFew readers

• FrontStation - How to operate Pick Up or Walk In order?

  How to operate Pick Up or Walk In order on FrontStation? Steps are as follow: 🛍️ Pick Up You need to select Pick Up in the right module of the Menu page， and then enter the guest's mobile phone number， name， packaging fee ，note and private note (fill in if you have them， and leave them blank if you don't). After confirm， enter the ordering shopping cart page， click on the menu on the right to add the food to the shopping cart and place the order and pay. Pick Up (httpsFew readers

Front Manager

• Front - How to download Front Manager APP? (IOS)

  Instructions on how to download Front Manager App thru IOS Apple App StoreFew readers

• Front - How to download Front Manager APP? (Android)

  How to download Front's APP ？（Android download method） We recommend you to use Front APP，which can view the sales dynamic data and online management of its stores anytime and anywhere，and supports you to check by different dimensions and channels，understand the sales performance under different dimensions，and provide you with comprehensive data analysis. Download sFew readers

• FrontManager - How to Log in?

  How to Log in to my store account? The steps are as follow： You can use your account password or SMS verification code to log in to the APP on the Log in page. Tips: choose to remember your password so that you don't have to enter your account password again the next time you log in to the APP. Account Password SMS Verification Code (https://storage.crisp.chat/users/helpdesk/websFew readers

FrontEats (Online Order)

• FrontEats - How can customers use loyalty points online during checkout?

  How do customers use loyalty points when ordering food online? Here's a simple guide: Log in to the online ordering link to start selecting dishes. Online Order Home Page Choose your favorite dishes and add to cart. Menu Page Proceed to the Checkout page. CFew readers

• FrontEats - How to set up a coupon in Front's merchant dashboard?

  The steps are as follow: Open your web browser and navigate to the merchant dashboard at . Enter your username and password, then click Sign in. admin.fronttab.com Navigate to the Coupon Code option, then select Add Coupon. Add Coupon Fill in the details of theFew readers

• FrontEats - How to process a refund for an online order on Fronttab?

  Steps: Navigate to the order details page and locate the order you wish to refund, then click on the order to view its details. Order On the order details page, click on the "Refund" option. Refund Confirm the refund amount, reason for the refund, and refund method. Refund Amount, Refund Reason, Refund MethFew readers

• FrontEats - How to reprint online orders?

  How to reprint online orders to the corresponding printer in Fronttab? Follow these steps: On the order details page, locate the order you wish to reprint and click on the order to view its details. Order List Next, on the order details page, click on the "Print" option. Print In the pop-up dialog box, purpFew readers

• FrontEats - How to set up loyalty points?

  How to set up loyalty points in Front's merchant dashboard? Follow these steps: Open a browser and enter , then Sign in. admin.fronttab.com Navigate to the Customer option, then select Loyalty Rule Settings. Loyalty Rule Setting On the Loyalty Rule Setting pagFew readers

• FrontEats - How to view online orders in-store?

  How to view online orders in Fronttab? Upon opening the tablet's homepage, you'll immediately see a clear overview of orders. Home - Order Overview To view more detailed order information, follow these steps: On the left-hand navigation bar of the page, locate and click on the "Order" option. Order PageFew readers

Waitlist

• Fronttab - How to temporarily disable online waitlist?

  How to Temporarily Disable Online Waitlist? Follow these steps: Click on "Setting" and then select "Waitlist". Setting Waitlist Turn off the "Online Waitlist Function Switch". Green indicates it's on, and dark indicates it's off. ON (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/imagettvzFew readers

• Fronttab - How to find the completed waitlist history?

  How to find completed waitlist information in Fronttab? Here are the steps to find completed waitlist information for the day: Click on "Completed" to view the records for the day. Completed List Marking Feature Explanations: Skip/Miss: Indicates the waitlist was skipped as the guest did not arrive on time. To requeue, click "Restore". Seated: Indicates the guest from the waitlist hasFew readers

• Fronttab - How to add a new waitlist?

  How to add a new waitlist on Fronttab？ Below are the steps to add a new waitlist： Click the + symbol to add a new waitlist. Add New Waitlist Select the desired table type for the guest and select the number of guests, along with the customer's name and phone number. Once completed, click "Confirm" to add theFew readers

Reservation

• Fronttab - How to view the history reservation?

  How to find reservation history in Fronttab? Here are the steps to find future reservations: Click on the calendar icon to select a date. Calendar The number of reservations for the selected date will be displayed in the list. Number of Reservation Click on the date to view all the reservations added for theFew readers

• Fronttab - How to add a new reservation?

  Here are the steps to add a new reservation: On the Reservation Page, click on +Add to add a new reservation. Add a new reservation In the pop-up window, select the Dining Date, Time, Number of Guests, fill in the Customer's Name and Phone Number, then click Create Now. Fill in reservation details (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/imageFew readers

• Fronttab - How to log in to the merchant dashboard?

  The merchant backend is a platform designed specifically for store owners, allowing them to configure settings such as waitlist, reservations, online ordering, tax rates, menus, and more. It also provides functionality to view all order amounts and detailed order information. This platform is available as a desktop version, allowing you to easily manage your restaurant business. Steps are as follow: Open a browser and navigate to . If you don'Few readers