Front Station
FrontStation - How to set Tip Suggestion?
How to set Tip Suggestion on FrontStation ? If you want to set tip suggestion by percentage %， please navigate to the following steps ① - ④ to view. If you want to set tip suggestion by fixed amount $， please navigate to the following steps ① ② ③ ⑤ to view. How to adjust the display order of tip suggestion or only want to display some of tip suggestion， please navigate to the following steps ⑥ - ⑦ to view. How to set tip suggestion calculation method， please navigate to the followFew readersFrontStation - How to reprint card signature receipt?
How to reprint card signature receipt on FrontStation ? The steps are as follow: First go to the order details page，find the card payment order for which you need to reprint the card signature receipt，and click the order to pop up the order details page. Then slide the page to the bottom. You can see a small printer icon on the right side of the Card row. Click the icon to reprint the card signature receipt. Reprint (https://storage.crisp.chat/users/helpdesk/website/753924c24Few readersFrontStation - How to split order?
How to split order on Front Station ? You can split order to meet customers' ordering needs，optimize customer experience，and improve your operational efficiency. The specific steps are as follow : After you Send item in the order shopping cart of Front Station，you can split the order by clicking the Split button on the page. You can split order by Split By Dish or Split By Amount . Among them， Split By Dish supports split item or even split，and Split By AmountFew readersFrontStation - How to set Pay First?
How to set Pay First on FrontStation ? First，you need to configure the corresponding "Pay First" matching relationship with a specific Order Type in the admin.fronttab.com admin backend. After you configure the "Pay First" function，the kitchen will start processing the order only after the customer completes the payment. Steps are as follow: You need to open a browser，enter the URL admin.fronttab.com，and then "Sign in". Sign in (https://storage.crisp.chat/users/helpdesk/webFew readersFrontStation - How to modify order types name?
How to modify order types name? Regarding modifying the name of 【Order Type】，you can modify it on Front Station，or modify it through the corresponding path of the admin.fronttab.com management backend. The specific steps are as follow： Modify on Front Station： You need to navigate to the order type setting ⚙️ button in the upper right corner of the 【Menu】 table page，and then select the type to edit. You can edit the English name/Chinese name. Front Station (https://storage.cFew readersFrontStation - How to create Gift Card ?
How to create Gift Card on Front Station? You can increase sales for your store by establishing a gift card mechanism. Purchasing gift cards can not only attract new customers，but also promote repeat customers and improve your customer experience. Gift Card Specific steps： You need to go to More - Gift Card module on Front Station to New Gift Card . When creating a new gift card，you wiFew readersFrontStation - How to add modify?
How to add modify on FrontStation? For dishes with Modify configured under the menu，the corresponding window has a Mod interface display，and the current Mod and special request windows are merged in columns. You can add modify while add special request to meet the needs of your guests. There are currently four situations for add modifier: The first is that the corresponding Modifier Group on admin.fronttab.com (Admin Backend) has configured (Must select when ordering)，then the Mod wFew readersFrontStation - How to operate Pick Up or Walk In order?
How to operate Pick Up or Walk In order on FrontStation? Steps are as follow: 🛍️ Pick Up You need to select Pick Up in the right module of the Menu page， and then enter the guest's mobile phone number， name， packaging fee ，note and private note (fill in if you have them， and leave them blank if you don't). After confirm， enter the ordering shopping cart page， click on the menu on the right to add the food to the shopping cart and place the order and pay. Pick Up (httpsFew readersFrontStation - How to distinguish the table status?
How to distinguish table status on Front Station ? When you use the table map of Front Station，there will be different table colors to distinguish different table status，to help you quickly understand the current table status. Specific instructions are as follow： System background color Tables represent 【Not In Use】status Yellow Tables represent 【Assigned】status Orange Tables represent 【Ordered】 status White-gray Tables represent 【Paid】status Rose-red TableFew readersFrontStation - How to use coupon during checkout?
How to use coupon on the checkout page of FrontStation ? Steps are as follow: Currently， only registered members can enjoy coupon discounts. You can use the marketing function of coupons to encourage customers to become loyal store members from tourists and attract customers to consume. You first need to go to the management backend to configure your store coupons. For how to configure the corresponding coupon strategy， please refer to the steps in this article:Few readersFrontStation - How to set item discount?
How to set item discount on FrontStation ? Steps are as follow: You need to select a dish for which you want to set a discount on the order shopping cart page，and then go to · · · - Item Discount on the left side of the page to set it. Order Shopping Cart After click Item Discount ，the corresponding discount setting page will appear. Item Discount (https://storage.crisp.chat/users/helpdeFew readersFrontStation - How to set Table Map?
How to set Table Map on FrontStation? " Table Map " enables visual table management. Your staff can check the status of each table at a glance ( such as Not In Use， Assigned， Ordered， and Paid ) so that they can provide services to customers in a timely manner， thereby improving your customer satisfaction. Tips: If you have not set the Table Map by default， the Menu homepage will be displayed as shown below: Default Table (https://storage.crisp.chat/users/helpdesk/website/75Few readersFrontStation - How do employees Clock In/Out?
How do employees Clock In/Out on FrontStation ? The steps are as follow: First， you need to click on the avatar to enter the system's user login page. After entering the page，enter the employee PIN code to Clock in or Clock out. If you want to view specific employee attendance data，please download the Front Manager APP for attendance management. In addition， Organization - Attendance under the admin.fronttab.com path also supports you to manage the attendance information of sFew readersFrontStation - How to Transfer Orders?
How to operate table transfer on Front Station? The specific steps are as follow： Use the 【Transfer Orders】 button on the 【Menu】 table page to quickly transfer tables. The table to be transferred needs to be an empty table. Example：The table order on Table 8 is transferred to the table on Table 12.Few readersFrontStation - How to operate Dine In order?
How to operate Dine In order on Front Station? Steps are as follow: Order for Dine In: You need to select a table in the corresponding area，click on the table to arrange the order immediately，enter the order shopping cart order page，click on the dishes on the right menu to add to the shopping cart for ordering. Add dishes for Dine In: If the customer needs to add dishes after pFew readersFrontStation - How to add/edit dine in tables?
How to add/edit dine in table on Front Station ? The specific steps are as follow： Add table : You need to enter the system's 【More】-【Table Management】，select the table area on the page and 【Add】the corresponding table. After clicking 【Add】，you need to fill in the table name，number of guests，table notes，and then click 【Confirm】 to take effect. (https://storage.crisp.chat/users/helpdesk/Few readersFrontStation - How to view gift card list ?
How to view gift card list ? Details are as follow： You need to navigate to Marketing - Gift Card in the admin backend of admin.fronttab.com to view specific information about the gift card，including balance details，recharge history and usage history. Recharge history support you to query Recharge Date，Amount，Bonus，Balance，Payment Method，Location，Order Number. And Usage history support you to query Usage Date，Amount，Balance，Location，corresponding Order Number and support jump tFew readersFrontStation - How to mark modify as sold out?
How to mark modify as sold out on Front Station? To control modify sold out on Front Station，go to the corresponding Mod window in the order cart and long-press the Modify button. A Clearance Order window will pop up，allowing you to instantly clear or cancel the modify based on the availability of ingredients.Few readersFrontStation - How to add special request?
How to add special requirements for dishes on Front Station ?Few readersFrontStation - How to Refund/Void order?
How to Refund/Void order on FrontStation? On FrontStation， there are currently two refund methods supported，Void of order or Refund of order. You can decide the refund method based on the actual nature of the refund order. The difference between Void and Refund: Void: Only supports the entire card order to cancel the payment Applicable to credit card and debit card transactions Must be completed before the transaction settlement (Batch) (usually on the same day) DoFew readersFrontStation - How to operate tax exempt for items?
How to operate the tax exempt function on FrontStation? Steps are as follow: Tips：You can modify the tax exempt before or after placing an order. If you make a mistake after placing an order， you can re-open the configuration to modify the EXEMPT or RESET . Tax exempt：You need to enter the order shopping cart， go to the · · · - Tax Exempt page， enter the tax exempt number， and click EXEMPT to operate the tax exempt function. EXEMPT (https://storage.crisp.chat/users/heFew readersFrontStation - How to recharge gift card ?
How to recharge a gift card for a customer who already has a card number on Front Station? Details are as follow： You can use the More - Gift Card module on Front Station to support Check Balance by entering the gift card number and Add Balance . There is a recharge entry on the page. Please see the following example for details. Check balance Enter card number to check (https://storage.crFew readersFrontStation - How to set the Screensaver Mode?
How to set Screensaver Mode on Front Station ? Steps are as follow: You need to go to Settings - Business Model Settings - Screensaver Mode ，turn on the Screensaver Mode button，and it supports you to set the time to enter the screensaver mode. Turn it on to successfully set the screensaver mode. Screensaver Mode After you enter the Screensaver Mode，you need to verify the correct PIN codFew readersFront Station - How to void items？
How to void items on Front Station ? Steps are as follow: If your guests have the need to void items after communication，you can void part of the itemes in an order，void a single item，or void several itemes if there are multiple itemes. Please note that the 【Void Item】 function can only be operated after 【Send】. You can click 【· · ·】-【Void Item】under the shopping cart to void the item. (https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/753924c24327a800/void-item8Few readersFrontStation - How to Merge Orders?
How to merge orders on Front Station（Dine In merge table）? The specific steps are as follow： Regarding the Dine In order merge table function，you can process orders more quickly for customer group building or multi-person multi-table dinner. Merge order You can operate tables with the status of ordered/send，unpaid，and not split. If you have set Delay for the table，it also supports merginFew readersFrontStation - How to mark items as sold out?
How to mark items as sold out (inventory quantity) on Front Station ? To set a item clearance/adjust the inventory quantity，there are currently two ways to do this : ① Press and hold the item under the menu on the right side of the order cart. A clearance window will pop up，allowing you to directly set the item or item size clearance，or adjust the item's inventory quantity，including clearing out and canceling clearance. (https://storage.crisp.chat/users/helpdesk/website/-/7/5/3/9/7539Few readersFrontStation - How to change the price of item?
How to change the price of item on FrontStation ? The steps are as follow: The price change function supports adjusting the price of item when item is selected in the shopping cart，and adjusting the price of item according to your store marketing strategy. Change price If you want to restore the original price of item，select the item in the shopping cart，and adjust it again through the price chanFew readersFrontStation - How to use membership points?
How to use the member points function on Front Station ? The steps are as follow： Tips：You can establish an incentive mechanism through the marketing function of member login and point use， increase customer purchase frequency and stimulate customer loyalty， and promote your sales growth. If your POS computer includes a secondary screen，you can also set the 【Customer Display Login】function；if it does not include a secondary screen，you can use the main screen to operate. YouFew readersFrontStation - How to batch after business hours?
How to Batch on FrontStation ? The steps are as follow: You need to enter the Orders module of the system，then click the POS button on the page and enter the PIN code for identity verification，then switch to the CreditCard card order module page. Orders On the CreditCard page，confirm to batch after closing，then you can click the Batch button on the page and confirm. On the BFew readers
Front Manager
Front - How to download Front Manager APP? (IOS)
Instructions on how to download Front Manager App thru IOS Apple App StoreFew readersFront - How to download Front Manager APP? (Android)
How to download Front's APP ？（Android download method） We recommend you to use Front APP，which can view the sales dynamic data and online management of its stores anytime and anywhere，and supports you to check by different dimensions and channels，understand the sales performance under different dimensions，and provide you with comprehensive data analysis. Download sFew readersFrontManager - How to Log in?
How to Log in to my store account? The steps are as follow： You can use your account password or SMS verification code to log in to the APP on the Log in page. Tips: choose to remember your password so that you don't have to enter your account password again the next time you log in to the APP. Account Password SMS Verification Code (https://storage.crisp.chat/users/helpdesk/websFew readers
FrontEats (Online Order)
FrontEats - How can customers use loyalty points online during checkout?
How do customers use loyalty points when ordering food online? Here's a simple guide: Log in to the online ordering link to start selecting dishes. Online Order Home Page Choose your favorite dishes and add to cart. Menu Page Proceed to the Checkout page. CFew readersFrontEats - How to process a refund for an online order on Fronttab?
Steps: Navigate to the order details page and locate the order you wish to refund, then click on the order to view its details. Order On the order details page, click on the "Refund" option. Refund Confirm the refund amount, reason for the refund, and refund method. Refund Amount, Refund Reason, Refund MethFew readersFrontEats - How to set up a coupon in Front's merchant dashboard?
The steps are as follow: Open your web browser and navigate to the merchant dashboard at . Enter your username and password, then click Sign in. admin.fronttab.com Navigate to the Coupon Code option, then select Add Coupon. Add Coupon Fill in the details of theFew readersFrontEats - How to set up loyalty points?
How to set up loyalty points in Front's merchant dashboard? Follow these steps: Open a browser and enter , then Sign in. admin.fronttab.com Navigate to the Customer option, then select Loyalty Rule Settings. Loyalty Rule Setting On the Loyalty Rule Setting pagFew readersFrontEats - How to view online orders in-store?
How to view online orders in Fronttab? Upon opening the tablet's homepage, you'll immediately see a clear overview of orders. Home - Order Overview To view more detailed order information, follow these steps: On the left-hand navigation bar of the page, locate and click on the "Order" option. Order PageFew readersFrontEats - How to reprint online orders?
How to reprint online orders to the corresponding printer in Fronttab? Follow these steps: On the order details page, locate the order you wish to reprint and click on the order to view its details. Order List Next, on the order details page, click on the "Print" option. Print In the pop-up dialog box, purpFew readers
Waitlist
Fronttab - How to temporarily disable online waitlist?
How to Temporarily Disable Online Waitlist? Follow these steps: Click on "Setting" and then select "Waitlist". Setting Waitlist Turn off the "Online Waitlist Function Switch". Green indicates it's on, and dark indicates it's off. ON (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/imagettvzFew readersFronttab - How to find the completed waitlist history?
How to find completed waitlist information in Fronttab? Here are the steps to find completed waitlist information for the day: Click on "Completed" to view the records for the day. Completed List Marking Feature Explanations: Skip/Miss: Indicates the waitlist was skipped as the guest did not arrive on time. To requeue, click "Restore". Seated: Indicates the guest from the waitlist hasFew readersFronttab - How to add a new waitlist?
How to add a new waitlist on Fronttab？ Below are the steps to add a new waitlist： Click the + symbol to add a new waitlist. Add New Waitlist Select the desired table type for the guest and select the number of guests, along with the customer's name and phone number. Once completed, click "Confirm" to add theFew readers
Reservation
Fronttab - How to add a new reservation?
Here are the steps to add a new reservation: On the Reservation Page, click on +Add to add a new reservation. Add a new reservation In the pop-up window, select the Dining Date, Time, Number of Guests, fill in the Customer's Name and Phone Number, then click Create Now. Fill in reservation details (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/imageFew readersFronttab - How to view the history reservation?
How to find reservation history in Fronttab? Here are the steps to find future reservations: Click on the calendar icon to select a date. Calendar The number of reservations for the selected date will be displayed in the list. Number of Reservation Click on the date to view all the reservations added for theFew readers
Front Kiosk
FrontKiosk - How to enable member [login / register] feature?
How to enable member login/register feature on Front Kiosk ? Allow your customers to quickly register and log in as members on the self-service ordering machine，improving personalized experience and checkout efficiency，while also bringing you higher average order value，targeted member marketing，and improved operational efficiency. Specific steps are as follow: First，you need to click 5 times in the upper left corner of the homepage to enter the Settings page，and then enableFew readersFrontKiosk - How to add payment device for Kiosk（PAX s300）?
How to add payment device on Front Kiosk（PAX s300）? You need to confirm that the payment device used is PAX s300，and the connection method must be E Comm :TCP/IP . All Front devices such as POS，KIOSK，PAX，printer，etc. Need to be in the same network segment. The device used is Sunmi K2 or Mini，and Front Kiosk is bound to the IP address of Front Station. Steps are as follow: First，you need to open the Front Kiosk homepage，then click the upper leftFew readersFrontKiosk - How to set menu bilingual display?
How to set menu bilingual display on Front Kiosk? Steps are as follow: You need to first confirm whether the corresponding menu，categories，item name，including menu item description，menu item size，modifier group etc have been configured in simplified Chinese under the management background admin.fronttab.com - System - Multi-Language Management . Otherwise，the Menu Bilingual Display will not be able to take effect and display normally. admin.fronttab.com (https://storage.crisp.cFew readersFrontKiosk - How to set dine method?
How to turn on or off the Dine in/Take out option on Front Kiosk ? Steps are as follow： If you have made adjustments to the 【Dine in】or 【Take out】mode of Front Kiosk，you can click 【5】times in the upper left corner of the homepage to enter the【Setting】page，locate 【Dine Method】，and follow the steps below： ✅ Turn on：You need to select the dine method you want to turn on，check it，and then return to the homepage 🟩 Turn off：You need to uncheck the dine method that has been checked，and thenFew readersFrontKiosk - How to set visitor info required?
How to set visitor info required ? Steps are as follow : You need to click the upper left corner of the APP homepage 【5】 times to enter the 【Setting】 page，and then navigate to the 【Visitor Info Required】 configuration item. color d12310 (Or if neither is checked，the mandatory information page for tourists will notFew readersFrontKiosk - How to set business hours setting?
How to set business hours setting on Front Kiosk ? The specific steps are as follow： You need to click【5】times in the upper left corner of the homepage to enter the settings page，and use the【Business Hours】function to set the corresponding business hours for your store. Business Hours Setting For example：If you need to set Thursday to be closed all day，and Saturday and Sunday need to sFew readersFrontKiosk - How to set minimum order amount?
How to set the minimum order amount ? The specific steps are as follow : You need to click the upper left corner of the APP 【5】 times and enter 【Setting】-【Minimum Order Amount】 to process. You need to open and fill in the specific order amount limit，such as the $10 limit below. 💬 If the minimum order amount you set is not met，a pop-up window will be displayed to remind the customerFew readersFrontKiosk - How to turn order note on or off?
How to turn on or off order note on Front Kiosk? Steps are as follow: You need to go to the 【Setting】 page（click【5】times on the upper left corner of the homepage）and use 【Order Note】to turn on or off order note. After you turn on the【Order Note】button，the【Order Note】on the order checkout page will be displayed. Turn on After you turn off the【Order Note】button，the【Order Note】onFew readersFrontKiosk - How to set order locator?
How to set kiosk order locator ? The specific steps are as follow: You need to click the upper left corner of the APP 【5】 times and enter 【Setting】-【Order Locator】 to process. You can set different order types to display the order locator input box or not. When you check it，it will be displayed，and if you don’t check it，it will not be displayed. Note : You need to manually enter the number on the order locator. The current order locator input box is limited to 10 numbers. (httFew readersFrontKiosk - How to set card only note?
How to set card only note? The specific steps are as follow : You need to click the upper left corner of the APP【5】times，enter 【Settings】-【Card Only Note】 to configure，turn it on to display the corresponding card only tips，turn it off to not display it. 📌 The card only tips is mainly for your convenience to inform customers that only credit cards are supported on the self-service ordering machine. Card only at Kiosk，cash at register. 【Turn on status display】: turn on (https://storagFew readers