Installation
KwickPOS - PC installation
KwickPOS - Desktop Installation/Setup Requirements: Google Chrome (most systems already have it installed, if not, please download Chrome). Windows 7 / Windows 10：www.google.com/chrome Windows XP：DOWNLOAD HERE IP ADDRESS SET UP：(https://docs.google.com/spreadsheets/d/1CT9dTZKIzC4Pgxf4LmjJ4srpZ77tnSwi6aHtdGDeIE/editgid=0) Desktop Background: You canFew readersKwickPOS - Cable Connections
Cable Connections Printer Drawer Port on Printer Printer Port on Drawer (on the bottom of the cash drawer) Cash drawer cable must be placed correctly according to label. If no label is attached, look for threads inside the cable. There are 4-6 threads on cash drawer end. There are only 2 on printer end. S300 Red = internet cable Black n round = power KwickPOS internet cable (green) and power cable (red) (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/Some readers
System Setting
KwickPOS - How to Change Lunch Time
How to Change Lunch Time To set the lunch time in your business hours, follow these steps: Click the "Tools" button. Then, click "Back Office." Click "Setup." Next, click "Business Information." Enter the time (in military time format) when lunch ends under "Lunch End Time." For example, if you want to set the lunchtime to end at 3:30 PM, you should type in "15:30." After entering the desired time, click "Save." By following these steps, you can easily configure theFew readersKwickPOS - How to Change Business Hour
How to Change Business Hour To change the business hours for online ordering, follow these steps: Click the "Tools" button. Then, click "Back Office." Click "Setup." Next, click "Business Information." Here, you can edit the Business Hours. Set whether each day is "Open" or "Closed." You can select and change the opening and closing times for each day. If there's a break in the hours, such as a lunch break from 3-5pm, select 11am to 3pm, then click the "+" to add another pFew readersKwickPOS - How to Adjust The Delivery Fee In KwickPOS
How to Adjust The Delivery Fee In KwickPOS To adjust the delivery fee in KwickPOS, follow these steps: Click "Tools" and then "Back Office." Click "Setup." Click "Order Types." Select "Delivery." Under "Delivery Fee Calculation," you have a few options: Set a "Flat Fee," which is a fixed amount for all deliveries. Choose "Percentage of total" to calculate the fee as a percentage of the order total. Opt for "Pay by Distance," where you can set different fees based oFew readers
Operation
KwickPOS - How To Take Order
How To Take Order To place an order, follow these steps: Ordering Page: Begin on the ordering page. Ordering Types: You'll find multiple ordering types such as Dine-in, takeout, and delivery. Menu Categories: On the left side, you'll see menu categories. Menu Items: On the right side, you'll see individual menu items. Select a Menu Item: Click on the menu item you want to order. Modifiers: Some dishes may include options for modifiers. Select any necessary modifiers foFew readersKwickPOS - How to Void Order
How to Void an Order On your POS system, click "Credit." Select "Credit" 2. Find the transaction you would like to void. Once selected, on the bottom right hand side, click "Void." Enter your password to confirm and this transaction will voided.Few readersKwickPOS - How to Add Tips
How to Add Tips Table Selection: Click on the specific table on the table layout page. Open Table Ticket: Open the table's ticket. Click "Tips": Within the ticket, click on the "Tips" option. Choose Tip Percentage or Fixed Amount: You can select pre-set percentage ratios from the options provided or input a fixed amount on the right-hand side. Change Tip Type (Optional): If you want to switch from a fixed amount to percentage ratios, click the option provided. Submit: AFew readersKwickPOS - How to Clock In
How to Clock In To clock in/out as an employee, you have multiple options: Method 1: Click the "Date/Time" button. Input your password. Method 2: Find the "Date/Time" button, usually located in the bottom right-hand corner. Click it. Input your password. After clocking in and entering your password using either method, you can: See your clock-in time. Monitor how long you've been working. Choose to clock out when your shift ends or cancel the action. Method 3Few readersKwickPOS - How to Delay Print Items on an Order? How to Hold an Entire Order?
KwickPOS - How to Delay Print Items on an Order? How to Hold an Entire Order? Scenario: KwickPOS allows users to hold individual items only for dine-in orders. All other order types are held per ticket. Resolution: Set up hold function for dine-in orders Go to Back Office - Advance - General. Select Yes for "Delay Send". To hold an item, click enter in the ordering screen. Select the item, and input delay time. Click submit. If a ticket has a held item, a green tFew readers
Menu
How to Change Menu Items and Prices on KwickPOS
Few readersKwickPOS - How to Add Menu Item
Add Menu Item To add items to a menu, follow these steps: Access Tools: Click on "Tools." Back Office: From the Tools menu, select "Back Office." Menu: In the Back Office, click on "Menu." Category: Click "Category." Create a New Category: If you want to add a new category, click "New Category" and enter the category's name. You can also add a category name in a second language if needed. Save: Click "Save" to create the new category. Add Items to the Category: NFew readersKwickPOS - How to Add Menu Descriptions
How to Add Menu Descriptions To add menu descriptions, follow these steps: Click the "Tools" button. Then, click "Back Office." Click "Menu." Click "Category." Choose the category that contains the item you'd like to add a description to. Find the item you want to edit and click the small pencil icon on the right to edit it. Add a short description under the "Description" field. Once you've added the description, click "Save" to save your changes. By followiFew readersKwickPOS - How to Modify Menu Item Names
How to Modify Menu Item Names On your POS system, click "Tools." Click "Tools" 2. Click "Back Office." Click "Back Office" 3. On the side navigation bar, select "Advanced." Select "Advanced" (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/bbFew readersKwickPOS - How to Add or Change Menu Item Picture
How to Add or Change Menu Item Pictures On your POS system, click "Tools." Click "Tools" 2. Click "Back Office." Click "Back Office" 3. On the side navigation bar, select "Advanced." Select "Advanced" (https://storage.crisp.chat/users/helpdesk/website/753924c24Some readersKwickPOS - How to Sync Online Menu
How to Sync Online Menus On your POS system, click "Tools." Click "Tools" 2. Click "Back Office." Click "Back Office" 3. On the side navigation bar, select "Advanced." Select "Advanced" (https://storage.crisp.chat/users/helpdesk/website/753924c24327a800/bba39ccFew readersKwickPOS - How to Remove a Menu Item From KwickMenu Online Ordering
How to Remove Menu Item from KwickMenu Online Ordering On your POS system, click "Tools." Click "Tools" 2. Click "Back Office." Click "Back Office" 3. On the side navigation bar, select "Advanced." Select "Advanced" (https://storage.crisp.chat/users/helpdesk/weFew readersKwickPOS - How to Set Up Item Per Unit
KwickPOS - How to Set Up Item Unit Scenario: some merchants sell their items by pound other than by per item. Resolution: set item unit as per pound in back office New Back Office (version 865 and newer) Go to Tools - Back Office - Menu - Items Find the item and click the pencil button on the right CliSome readers
Printer
KwickPOS - How to Update The Format Of A KwickPOS Print Receipt
How to Update The Format Of A KwickPOS Print Receipt To update the format of a KwickPOS print receipt, follow these steps: Click the "Tools" button. Then, click "Back Office." Choose "Setup." Click "Printer." Click the icon on the right of the printer for which you want to update the format. There is a preview on the right that shows the current format of the printer. Click on the "Header" section to change the header format. You will see options for "Customer" anSome readersKwickPOS - How to Edit Items On The KwickPOS Printed Receipt
To edit items on the KwickPOS printed receipt, follow these steps: Click the "Tools" button. Then, click "Back Office." Choose "Setup." Click "Printer." Select the kitchen printer that you want to edit items for. In this example, let's say we need to edit the items printed from the "Hibachi" category. Click on the category you want to edit. Then, click "Item Selection." Review the options for items (in black) that are listed. Check the box next to the items you wantFew readers
Report
KwickPOS - How To Check User Report
How To Check User Report Access User Reports: If you want to view your user reports, select "Tools." Select User Report: From the Tools menu, choose "User Report." Select Dates: Select the dates for the reports you would like to view. View Gross Sales: On the right side, you will see the current day's gross sales. Employee Reports: You can also read reports based on each of your employees. Customer Reports: Additionally, you can view customer reports. Total Orders: You can check how manFew readersKwickPOS - How to View Item Sales on KwickView Mobile App?
KwickPOS - How to View Item Sales on KwickView Mobile App? After logging in the mobile app, click "POS Menu" Click Reporting Click Item SalesSome readers
Payments
KwickPOS - How to Make a Payment
How to Make a Payment Here are the steps for different payment options: Choose the Order: Begin by selecting the order for which you would like to submit payment. Input Payment Amount: Input the payment amount. Multiple Payment Methods: There are various payment methods available to complete a single transaction, including using multiple payment methods. Example Method: Let's start with an example method. Order Total: In this example, the order total is $16.41. Cash PFew readersKwickPOS - How to Make a Payment Using Gift Card
How to Make a Payment Using Gift Card To make a purchase with a gift card in KwickPOS, follow these steps: Click on the order that you want to pay using a gift card. Next, click on the "Gift Card" option. Swipe the physical gift card through the card reader, or manually enter the last 6 digits of the gift card. After entering the gift card information, click "Pay." If the gift card's balance is less than the total amount due for the order, you will see the remaining balance dFew readersKwickPOS - How to Make a Discount
How to Make a Discount To apply discounts and waive taxes on your POS, follow these steps: Applying a Discount to a Specific Menu Item: Select the menu item name when placing an order. Click "Special Request." Then, click "Item Discount." For example, apply a 10% discount on the menu item. Applying this discount will not affect the prices of other menu items in the order. Applying a Discount to the Entire Order: Click the "Discount" button at the bottom of the screen.Few readersKwickPOS - How to Cancel a Credit Card Payment
How to Cancel a Credit Card Payment To cancel a credit card payment in KwickPOS, follow these steps: Go to the "Orders" section in your KwickPOS system. Find the specific order for which you need to cancel the credit card payment. Click on the "Open" function for that order. In the order details, locate the payment type that you need to void (in this case, the credit card payment). Select the payment type. Enter your password to confirm the void. By following these sFew readersKwickPOS - How to Discount & Set Tax Free
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Gift Card
KwickPOS - How to Sell Gift Card
How to Sell Gift Card To sell gift cards, follow these steps: Access Tools: First, click on "Tools." Gift Card: From the Tools menu, select "Gift Card." Enter Amount: Enter the amount for the gift card. For example, you can enter $25 for the gift card amount. Bonus (Optional): If you offer an optional purchase reward, such as a customer buying a $25 gift card and receiving an extra $5 promotional credit, enter the bonus amount. Activate Gift Card: Swipe the physical gift cFew readersKwickPOS - How to Check Gift Card
How to Check Gift Card To check a gift card's balance, follow these steps: Access Tools: Click on "Tools." Gift Card: From the Tools menu, select "Gift Card." Gift Report: On the left-hand side, click "Gift Report." Review Gift Card Information: In this report, you can access detailed information about the gift cards you've sold, including: Remaining balance of each card sold. How much credit was used per card. The original balance of each card. Whether you have added a promFew readers
Online Order
KwickPOS - How to Accept Online Order
Accept Online Order To turn on the Online Order function in KwickPOS, follow these steps: Go to the "Tools" section in your KwickPOS system. Look for the "Online on/off" function. Click on the "On" option to activate Online Orders. By following these steps, you will enable the Online Order functionality in KwickPOS, allowing customers to place orders online.Few readersKwickPOS - How to Modify Online Order
How to Modify Online Order To check and modify online orders in KwickPOS, please follow these steps: Ensure that the Online Mode is turned on in your KwickPOS system. On the main page, look for and click the "Online" function. This will take you to the Online Order page, where you will see a list of all online orders that have been placed at your restaurant. Click on the specific online order that you want to modify. You should now be able to view the details of the selectedFew readersKwickPOS - How to Turn On/Off Your Online Order
Turn On/Off Your Online Order To turn your online orders on or off, follow these steps: Click the "Tools" button. Then, click "Online On/Off." On this page, you can click "Off" to disable online orders. Alternatively, you can choose to pause online orders for a specific duration: Half an hour One hour Two hours Or even until the end of the day After you make your selection, click "Submit." By following these steps, you can easily control whether online orders aFew readersKwickPOS - How to Turn On/Off Online Delivery Services
How to Turn On or Off Online Delivery Services On your POS system, click "Tools." Click "Tools" 2. Click "Back Office." Click "Back Office" 3. On the side navigation bar, select "Apps." Select "Apps" (https://storage.crisp.chat/users/helpdesk/website/753924c2432Few readersKwickPOS - How to Generate a QR Code for your KwickMenu Online Ordering Website
How to Generate a QR Code for your KwickMenu Online Ordering Website Go to your KwickMenu Online Ordering Website. At the top right hand navigation bar, select "About." 3. In the image gallery below, you will find your KwickMenu Online Ordering Website QR Code. Click once to enlarge the photo before right clicking to save image as. (https://storage.crisp.chat/users/hFew readers