PAX A920
PAX A920 - How to Void a Transaction?
How to Void a Transaction?
TAP "CREDIT" and Press "V/SALE"
INPUT PASSWORD "990712" or current date in the format of MMDDYYYY
ENTER ORIGINAL "TRANS. NO" and Press "CONFIRM"
Verify transaction details and press "CONFIRM"
Tear slip
Press "CONFIRM" to print customer copy or "CANCEL" to skip
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Some readersPAX A920 - How to Reprint a Receipt?
How to Reprint a Receipt?
Tap "FUNC" and press "Re-Print"
Press "RECEIPT COPY"
Select "PRINT LAST" if Printing receipt of last transaction
Or select "PRINT ANY" and input "Transaction No" found on the receipt
Press "PRINT"
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Some readersPAX A920 - How to Manually Close Batch?
How to Manually Close Batch?
Tap "FUNC" and press "Batch"
Press "Batch close"
Screen prompts "SUCCESSFUL" to indicate the batch was closed successfully
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Some readersPAX A920 - How to Add Tips?
How to Add Tips?
TAP "FUNC" and press "Tip Menu"
SELECT "BY TRANS. NO"
Enter "TRANS. NO" (located on the receipt) and press "ENTER"
Tap on the transaction and press "ADJUST"
Enter tip amount and press "CONFIRM"
Press "OK" on the prompt
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX A920 - How to Load Receipt Paper?
How to Load Receipt Paper?
How to install paper roll 1
How to install paper roll 2Few readersPAX A920 - How to Process a Sale?
How to Process a Sale?
TAP "CREDIT", PRESS "SALE"
Input sale amount and press "CONFIRM"
SWIPE/ INSERT/ TAP/ ENTER CARD NUMBER
Receipt will be printed
Tear slip for customer's signature
Press "CONFIRM" to print customer copy or press "Cancel" to skip
Return card and receipt to customer
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX A920 - How to Print Report?
How to Print Report?
Tap "FUNC" and press "Reports"
Enter password 990712 or current date in the format of DDMMYYYY, press "ENTER" to confirm
Select report type to print
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX A920 - How to Connect to Wi-Fi?
How to Connect to Wi-Fi?
PAX A920 - Main Screen
In the main screen, press "Settings"
Enter the admin password pax9876@@ and press "ENTER"
Press "Wi-Fi"
Select the desired network and enter Wi-Fi password to connect
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388Few readers
PAX A80
PAX A80 - How to Reprint a Receipt?
How to Reprint a Receipt?
In the “FUNC” tab, press “Re-Print”
Select “PRINT LAST” for the copy of last receipt
Select “PRINT DETAIL” for trans details
Select “PRINT ANY” for any previous receipt --Enter “TRANS. NO” located on the receipt --press “ENTER” to print
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388PopularPAX A80 - How to Print Report?
How to Print Report?
In the “FUNC” tab, press “Reports”
Enter password 990712 or the current date in the format of DDMMYYYY
Choose type of report to print
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Some readersPAX A80 - How to Add Tips?
How to Add Tips?
In the “FUNC” tab press Tip Menu
Select by “TRANS NO”
Enter the “TRANS NO” located on the receipt and press “ENTER”
Click on the transaction and (scroll down) click “ADJUST”
Input tip amount and press “CONFIRM”
Press “OK”
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Some readersPAX A80 - How to Load Receipt Paper?
How to Load Receipt Paper?
Pull the lever at the top of the terminal.
Place the paper roll over while facing the front of the terminal and close the lid.
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX A80 - How to Process a Sale?
How to Process a Sale?
In the “CREDIT” tab, press “SALE”
Enter the sale amount and press the “GREEN” button to confirm.
SWIPE / INSERT / TAP CARD / Manually key in credit card number
Please remove card (if inserted or tap card)
Tear off the merchant copy for customer signature
Press Enter to print customer copy/ Press CANCEL to skip customer copy
Return customer card
PAX A80 - Payment app main screen (https://storage.crisp.chat/users/helpdesk/website/753924c24327a8Few readersPAX A80 - How to Void a Transaction?
How to Void a Transaction?
In the “CREDIT” tab, press “V/SALE”
Input password 990712 or the current date in the format of DDMMYYYY
Enter “Trans no.” which is located on the sale receipt
Press “ENTER” to confirm.
Verify the transaction detail and press confirm
Tear off the merchant copy for customer signature
Press Enter to print customer copy/ Press CANCEL to skip customer copy
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX A80 - How to Manually Close Batch?
How to Manually Close Batch?
In the “FUNC” tab, press “Batch”
Enter password 990712 or the current date in the format of DDMMYYYY
Press “Batch close” that is under “BATCH MENU”
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX A80- How to Connect to Wi-Fi?
How to Connect to Wi-Fi?
From the main screen, press “SETTINGS”
Enter your admin password and press “OK”
Press Wi-Fi and select the network you would like to connect to.
Enter the Wi-Fi password and press “CONNECT”
The Wi-Fi icon will light up in the top right corner of the screen to indicate that the connection was successful.
PAX A80 - Main screen
For more information, contact us at:Few readersPAX A80 - How to Connect The Power Cords?
How to Connect The Power Cords?
PAX A80 - How to connect power cord
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388Few readers
PAX S80
PAX S80 - How to Process a Credit Card Sale?
How to process a credit card sale?
Enter in the sale amount.
When promped, insert/swipe/enter card number manually.
When approved, tear the merchant copy and have customer sign.
Press any key to continue printing Customer receipt or press Cancel to cancel printing.
Return card and customer receipt to customer.
For more information, contact us at:
Email: support@zbspos.com
Phone:(470) 485-1388Few readersPAX S80 - How to Add Tips?
How to Add Tips?
Select "FUNC" on key pad.
Select "TIP MENU".
Select "BY TRANS ".
Find Transaction number on the receipt, click "ENTER".
Input Password 990712. If the above password does not work, try today's date in the
format MMDDYYYY.
Input tip amount, and click "ENTER".
Click "ENTER" to save tip.
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388PopularPAX S80 - How to Update Tip Amount?
How to update tip amount?
Select "FUNC" on key pad.
Select "TIP MENU".
Select "BY TRANS ".
Find order number on the receipt, click "ENTER".
Input Password 990712. If the above password does not work, try today's date in the
format MMDDYYYY.
Input new tip rate, and click "ENTER".
Click "ENTER" to confirm tip.
For more information, contact us at:
Email:support@zbspos.com
Phone: (470) 485-1388Few readersPAX S80 - How to Reprint Receipts?
How to Reprint receipts?
Press "FUNC" on the top right of the keypad.
Select "Reprint".
Select "Last Cust. Rcpt" to print out the last customer receipt, or select "Any Receipt" to print any receipt.
Select a payment option: (1) Credit (2) Debit (3) EBT
Enter the Trans. associated with the receipt.
Choose a Copy Type. (1) Customer (2) Merchant.
For more information, contact us at:
Email:support@zbspos.com
Phone: (470)PopularPAX S80 - How to Void a Transaction?
How to Void a Transaction?
On the home screen, press "FUNC" on the top right of your keypad.
Select option number 8, Void.
Input password: 990712
Note: If 990712 does not work, try today's date in the format MMDDYYYY.
Enter in the transaction number as shown on the merchant copy of the receipt and press Enter.
Press Enter to advance.
Press Enter again to confirm.
Tear the merchant copy and have the customer sign.
PrePopularPAX S80 - How to Review the Current Batch?
How to Review the Current Batch?
On the home screen, press "FUNC" on the top right of your keypad.
Select option 3, Review.
Enter in the password: 990712
Note: If 990712 does not work, try today's date in the format MMDDYYYY.
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388Some readersPAX S80 - How to Print Out a Totals Report?
How to print out a Totals Report?
On the home screen, press "FUNC" on the top right of your keypad.
Select Option 1, Report.
Enter in the password: 990712.
Note: If the password doesn't work, try today's date in the format MMDDYYYY.
Select Option 1, Totals Report.
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388Few readersPAX S80 - How to Print Out a Condensed Report?
How to Print Out a Condensed Report?
On the home screen, press "FUNC" on the top right of your keypad.
Select Option 1, Report.
Enter in the password: 990712.
Note: If the password doesn't work, try today's date in the format MMDDYYYY.
Select Option 2, Condensed Report.
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388PopularPAX S80 - How to Print Out Tip Report?
How to Print Out Tip Report?
On the home screen, press the Func button on the top right.
Select Option 1, Report.
Enter in the password: 990712.
Note: If the password doesn't work, try today's date in the format MMDDYYYY.
Select Option 3, Tip Report.
Select Payment Type, 1. All. 2. Credit. 3. Debit. 4. EBT.
Select Card Type, 1. All. 2. Visa. 3. Mastercard. 4. AMEX.
Press Enter to confirm.
For more information, coSome readersPAX S80 - How to Force Close a Batch?
How to Force Close Batch?
On the home screen, press the "FUNC" button on the top right.
Select Option 2, Batch.
Select Option 1, Batch Close.
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388Few readersPAX S80 - How to Load Receipt Paper?
How to Load Receipt Paper?
Press the green button on the top right of your device to pop open the receipt paper holder cover.
Open cover fully and take the old paper roll out, if present.
Orient a new roll of paper with the paper coming out of the bottom side of the roll.
Put new roll of paper into the terminal.
Close the cover and tear any excess paper.
For more information, contact us at:
Email: support@zbspos.com
Phone: (PopularPAX S80 - How to setup Time/Date?
How to setup Time/Date?
Input Amount
From the "Input Amount - Credit/Sale" screen, press the blue Menu button to access the Main Menu.
Main Menu
On the Main Menu screen, use the down arrow to highlight SySome readersPAX S80 - Print History Batch Report
Scenario: print history batch report for standalone S80 terminals.
Press "Menu"
Select "Reports"
Enter Password 990712
Select "History Report"
Enter Start Batch Date and End Batch Date
Select "All"
Batch report for specified time period will be printed
For more information, contact us at:
Email: support@zbspos.com
Phone: (470) 485-1388Some readersS80 Set Up Auto Batch
S80 Set Up Auto Batch
For standalone S80 terminals only.
Press Menu Button
Press 4 for "Host Settings" and enter password
Press 5 for "Autodial Setup" and click 2 for On
Enter Start Autodial/Auto-batch time and press enter
Enter Stop Autodial/Auto-batch time
Enter 15 min for AD Intervals
If successful, it will bring you back to Host Settings.Some readersS80 Enable Contactless Payment (Apple Pay)
S80 Enable Contactless Payment (Apple Pay)
Press "Menu" and enter password 990712
Select "3. Operation Settings" and press "Enter"
Select "9. Peripherals" and press "Enter", enter password again
Select "1. Ext CardRdr" and press "Enter"
Select "4. Internal" and press "Enter"
Exit to the main screen.
If Apple Pay is enabled, top left light on S80 will light up when processing payments.PopularS80 Manual Batch on Semi-integrated Terminals
S80 Manual Batch on Semi-integrated Terminals
Manual batch is not recommended for semi-integrated terminals except in absolutely necessary circumstances (ie. computer broke down, etc).
Press "Menu" and enter password 990712
Select "4. Host Settings" and press "Enter"
Select "Batch"Few readersS80 Turn On/Off Paper Mode
S80 Turn On/Off Paper Mode
Press the “Menu” key
Select Option 3 (Operation Settings)
Select Option 1 (No-Paper Mode)
Select On or Off
Input the password and press “Enter”Few readersS80 Troubleshoot Inv Batch Seq Error
S80 Troubleshoot Inv Batch Seq Error
Scenario: S80 terminal shows "INV BATCH SEQ" error.
Resolution: Clear batch then change batch number.
Clear Batch:
Press "Menu"
Press "5" or scroll down to "5.System Settings" and press "Enter"
Press "5" or scroll down to "5.Database" and press "Enter"
Enter "990712" or designated Password and press "Enter"
Press "Enter'
Change Batch Number:
Press "Menu"
Press 5.System Settings
Press 2.Batch Number
Enter "99071Popular