Articles on: Codepay

Codepay P5 - How to Void a Transaction?

VOID OPERATIONAL STEPS


  1. Tap "☰"
  • Click on the menu in the upper left corner of the homepage.



  1. Tap "Transactions"
  • Find the transaction to be canceled and go to the details pages.



  1. Tap "Void"
  • Click on the Void button.



  1. Screen Prompt: "INPUT PASSWORD"
  • Input "990712" and press the "OK" button.



  1. Screen Prompt: "TEAR SLIP"
  • Make your selection based on requirements: select "OK" to print Customer Copy, or select "CANCEL" to Print No Copy.



  1. Tap "Done" to complete the transaction
  • Press "Done" to complete transaction.



Updated on: 28/05/2026

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